Waiting list
Guests tap their phone or scan a QR code, join the queue and see how long they will wait. No app. No shouting names.
Tap any zone of the restaurant to see what runs there: the digital menu, waiting list, captain app, KOT, billing and more. It is all one connected system.
Run your restaurant, café or bar from one system. From the moment a guest joins the waiting list to the moment they pay and earn reward points, everything stays connected.
Made for:Cafés · Bars · Indian restaurants · Chinese restaurants
My Kitchen Lab helps restaurants, cafés and bars look after a guest from the front door to the final bill, and bring them back again.
Guests tap their phone or scan a QR code, join the queue and see how long they will wait. No app. No shouting names.
Guests order from a digital menu. The kitchen sees a clear ticket. The bill is ready the moment they ask for it.
See sales, stock and your best-selling dishes in one dashboard. Reward points bring guests back.
Most POS software only records sales. Ours helps you run the restaurant: it gives you smart insights, protects your guests' data, stays fast during the rush, and has a team behind it around the clock.
Call or WhatsApp +91 88502 77447
| Feature | My Kitchen Lab AI Smart POS | Many traditional POS |
|---|---|---|
| Insights | AI-assisted: wait times, low-stock alerts, best sellers and peak hours | Reports you read after the day ends |
| Guest data privacy | Masked guest numbers, role-based access, your data stays yours | Shared logins and wide access are common |
| Connected workflow | Waiting list, orders, KOT, stock, bill and rewards in one system | Separate tools stitched together |
| Set up for you | Menu, modifiers and workflow shaped for cafés, bars, Indian and Chinese restaurants | One generic setup for everyone |
| Guest experience | NFC or QR waiting list, digital menu, live order status, reward points | Counter-only billing |
| Support | 24/7 | Office hours |
General comparison. Features depend on the plan and setup.
An AI Smart POS is point-of-sale software that does more than take orders and print bills. It learns from your own orders to estimate guest waiting times, flag ingredients that may run out and highlight your best-selling dishes and busiest hours, so you can plan stock and staff earlier.
My Kitchen Lab combines waiting list management, a QR digital menu, table orders, KOT (kitchen order tickets), inventory management, billing, reward points and an owner dashboard in one restaurant POS software, set up for cafés, bars, Indian restaurants and Chinese restaurants.
Everything below happens in one system. Here is what your team sees, and then we follow a single guest step by step.
Tap the NFC tag, get a token and see your place in the queue. You are called by name when your table is ready.
Live position, estimated wait and a call by name
One live waiting list: call next, add minutes, see who is coming
Each module does one job well, and they all share the same order. This is the screen your team works from.
Each solution can be configured to the restaurant's actual requirements. Feature availability depends on the product plan and implementation.
Tap a module to see what it sends and what it receives, or choose a role to see which parts of the system that person uses.
Switch features on or off and watch the POS change.
Every bill can earn points automatically. Guests see their balance on their phone, and you decide how points are earned and what they can be redeemed for. Try an example rule below.
10% bonus points from the 5th visit in a month. Example rules only. Earning rates, tiers, offers and redemption options are configured for each restaurant.
Orders, sales, popular dishes, peak hours, waiting and preparation times, stock status and reward activity, in one place, updated as your team works.
Sample numbers for demonstration.
“Our guests stopped asking how long the wait is. They can see it on their phone, and they come back when we call their name.”Sample testimonial
“The kitchen sees every order the moment it is placed. Fewer mistakes, and a lot less shouting during the rush.”Sample testimonial
“I check one screen at night and know my sales, my best dishes and what stock is running low.”Sample testimonial
Sample layout. Replace these names, logos and quotes with your real clients and their feedback.
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